FAQs
Have a question? Please see below for answers to common questions from customers.
Do you have a size chart?
Funny you should ask– we do! We recommend that you size one whole size up since our designs are made to be snug and cotton always shrinks. Better safe than sorry, amiright?
Can I send Nonoy as a gift?
Absolutely! Part of the reason we created Nonoy was to deliver beautiful gifts that feel intentional and are actually useful to parents. Just let us know during checkout and we’ll make it extra special.
How to care for my 100% Pima cotton Nonoy pajamas?
You gotta keep it chill. Use only cold water and use a delicate cycle. Use mild detergent. Air dry flat in a ventilated area. Avoid the drying machine, but if you must, then please tumble dry low as heat can damage the fabric.
Can I find Nonoy at a physical store?
We’re working on it! For now, you can find our entire collection on our site. If you’re outside the U.S., or if you want to send a gift internationally, just holler. We’ll do our best to make it happen. Email us at hello@shopnonoy.com
What’s your returns and exchange policy?
Hey, stuff happens. We understand that sometimes you don’t quite find what you were looking for. Bummer. We accept return requests within 14 days of shipping. All requests must be emailed to hello@shopnonoy.com. Once we receive your return request, if it’s approved, we will email you a shipping label. All items must be in new, unworn, unwashed condition with tags still attached. We don’t do exchanges, but return your items and we will make sure you find what you need.
contact
Get in Touch
If you have any questions or need more information, please don’t hesitate to contact us. Our team will be happy to help you.